Thank you for shopping with The Wooblles! We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to assist you with our easy return and exchange process.

Return Conditions
To ensure a smooth return process, please make sure your return meets the following criteria:

Return Requests: Return requests must be submitted within 30 days from the date you received your order.
Condition of Items: Items must be unopened, unused, and in original condition, including all packaging, tags, and accessories.
Damaged or Defective Items: If you received a damaged or defective item, please contact us with relevant photos within 7 days of receiving your order.
How to Initiate a Return
Contact Us: Email our customer support team at thewooblles@site.com with your order number and a brief explanation of why you would like to return the item. If applicable, attach photos of the product’s condition.
Review and Approval: We will review your return request within 1-2 business days. If your return is approved, we will provide instructions on how to return the item.
Return Shipping: Once the return request is approved, please ensure the product is securely packaged. You will need to send the item back using a trackable shipping method at your own expense, unless the return is due to a defect or error on our part.
Refund Process
After we receive and inspect the returned items, we will process your refund within 7-10 business days.
Refunds will be credited to your original payment method.
Please note that shipping fees are non-refundable, unless the return is due to a fault on our part (e.g., wrong or defective items).
Exchanges
Currently, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.
Non-Returnable Items
The following items are non-returnable:

Sale or promotional items (unless they are damaged or defective).
Items that have been used, opened, or are missing original packaging.
Return Shipping Fees
For returns due to quality issues or shipping errors, we will cover the return shipping costs.
For returns based on a change of mind, you are responsible for the return shipping fees.
Contact Us
If you have any questions or concerns about our return policy or need assistance with your return, please feel free to contact us at thewooblles@site.com.

Thank you for shopping with The Wooblles! We are committed to ensuring a smooth and hassle-free return experience.