Thank you for shopping with The Wooblles! We strive to ensure that your orders are processed and delivered as quickly as possible. Please take a moment to review our shipping policy below.
Order Processing Time
All orders are processed within 1-3 business days from the time of purchase.
Orders are not shipped or delivered on weekends or holidays.
During peak periods (such as holidays or promotional events), processing times may be slightly longer. We will notify you of any significant delays.
Shipping Options and Delivery Times
Domestic Shipping: Estimated delivery time is 3-7 business days.
International Shipping: Estimated delivery time is 7-14 business days, depending on the destination country and customs clearance.
Delivery times are calculated from the date of shipment, not from the date of order placement.
Shipping Fees
Domestic Orders: We offer free shipping on orders over a certain amount. Please check the checkout page for the specific minimum threshold.
International Orders: Shipping fees for international orders are calculated based on the destination and package weight. Shipping fees will be shown during checkout before you finalize your purchase.
Order Tracking
Once your order is shipped, you will receive an email containing a tracking number. You can use this number to track the progress of your shipment through the carrier’s website.
Customs and Duties
For international orders, customs duties and taxes may apply upon arrival in the destination country. These fees are the responsibility of the recipient, and The Wooblles is not liable for these charges.
Please check with your local customs office to learn more about potential charges before placing an order.
Shipping Restrictions
Due to legal or logistical reasons, we are unable to ship to certain countries or regions. If your country is not available during checkout, please contact us for more information.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at thewooblles@site.com within 7 days of receiving the notification of shipment.
We will work with the shipping carrier to resolve the issue, and you may be eligible for a refund or replacement.
Changing Shipping Address
If you need to change the shipping address after placing an order, please contact us immediately. If your order has already been shipped, we may not be able to modify the address.
Contact Us
If you have any questions or concerns about your order or shipping process, please reach out to our customer support team at thewooblles@site.com.
Thank you for choosing The Wooblles. We hope you enjoy your shopping experience with us!