Welcome to The Wooblles FAQ page! Here you’ll find answers to some of the most commonly asked questions. If you can’t find the answer you’re looking for, feel free to contact us directly.
- What is The Wooblles?
The Wooblles is a unique brand offering a range of fun, high-quality plush toys designed to bring joy and comfort to people of all ages. We pride ourselves on creating soft, adorable, and collectible toys that are perfect for gifting or simply enjoying on your own. - How do I place an order?
To place an order, simply browse our collection, select your desired item, and add it to your cart. Once you’re ready to checkout, follow the on-screen instructions to complete your purchase. We accept various payment methods, including credit cards and PayPal. - How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number and a link to track your package. You can use this information to check the status of your delivery. - Do you offer international shipping?
Yes, we offer international shipping! Shipping fees and estimated delivery times will vary depending on your location. These details will be displayed at checkout. - Can I modify or cancel my order?
Once your order is placed, we begin processing it immediately to ensure fast shipping. If you wish to modify or cancel your order, please contact us as soon as possible. We can only make changes or cancellations before the order has been shipped. - What is your return policy?
We want you to be completely satisfied with your purchase! If you’re not happy with your order, you can return items within 30 days of receiving them. The items must be unused and in their original packaging. Please refer to our Return Policy for more details. - My item arrived damaged or defective. What should I do?
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assist you in resolving the issue and may offer a replacement or refund. - How do I contact customer support?
If you have any questions or concerns, you can reach out to our customer support team at thewooblles@site.com. We are happy to assist you and aim to respond to all inquiries within 1-2 business days. - Do you offer gift cards?
Yes, we offer gift cards in various denominations. They can be used as payment on our website and make the perfect gift for a Wooblles fan! - Are The Wooblles products safe for children?
Absolutely! Our products are made with high-quality materials that meet safety standards. However, as with any plush toy, we recommend adult supervision for young children to prevent any potential choking hazards from small parts.
If you have any other questions or need further assistance, please feel free to reach out to us. We’re here to help!